Privacy Policy

Last Updated: January 2026

GetMyCruise ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our cruise booking platform, website, and related services (the "Platform").

By using GetMyCruise, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We collect information you provide voluntarily, including:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Passport details for international travel
  • ID proof information, if required by the cruise line
  • Address
  • Emergency contact details

Booking & Travel Information

To process your cruise reservations, we collect:

  • Cabin category and preferences
  • Passenger details
  • Travel dates and itinerary
  • Special requests (dietary, accessibility, etc.)
  • Communication and support history

Payment Information

GetMyCruise does not store any payment card information on its servers.

Payments are processed securely through trusted, PCI-DSS compliant third-party payment gateways.

We may receive limited non-sensitive details from the payment gateway, such as transaction status or the last four digits of your card, solely for verification purposes.

Automatically Collected Information

When you access the Platform, we automatically collect:

  • Device type
  • IP address
  • Browser type
  • Approximate location
  • Cookies and tracking data
  • Usage behavior (pages visited, time spent, actions taken)

Third-Party Data

Cruise lines, partners, or affiliates may share booking-related information with us when necessary to confirm or manage your reservation.

How We Use Your Information

We use your information to:

  • Process and confirm cruise bookings
  • Share passenger details with cruise lines as required
  • Provide customer support and itinerary updates
  • Send confirmations, invoices, and travel-related notifications
  • Improve Platform performance and user experience
  • Personalize content and recommendations
  • Send promotional offers (optional, with opt-out available)
  • Comply with legal, regulatory, or security requirements

How We Share Your Information

Cruise Lines & Travel Partners

Information may be shared with cruise lines and travel partners to fulfil your bookings and comply with supplier requirements.

Payment Gateways

Information required for secure payment processing may be shared with trusted payment providers.

Note: GetMyCruise does not store or have access to your complete card details.

Service Providers

We may share information with service providers supporting hosting, analytics, customer service, communication tools, or marketing activities. These providers are bound by confidentiality and data protection obligations.

Legal & Compliance

Information may be disclosed where required by law, court order, government request, or to protect the rights and safety of our users and Platform.

Business Transfers

In the event of a merger, acquisition, or restructuring, your information may be transferred as part of the business assets.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance Platform performance
  • Remember user preferences
  • Analyze user behavior
  • Improve marketing relevance

You may disable cookies through your browser settings, although certain features of the Platform may not function properly.

Data Security

We use industry-standard security measures, including:

  • SSL encryption
  • Restricted access to personal information
  • Secure and certified data centers
  • Regular security monitoring

GetMyCruise never stores payment card numbers, CVV codes, or card expiry details.

All sensitive payment information is handled solely by secure, certified payment gateways.

Data Retention

We retain personal information only as long as necessary to:

  • Complete bookings
  • Provide customer support
  • Meet legal, tax, and audit obligations

After this period, information is securely deleted or anonymized.

Your Rights

You may have the right to:

  • Access the personal data we hold
  • Update or correct your information
  • Request deletion of your data
  • Withdraw marketing consent
  • Request a copy of your data

To exercise these rights, please contact us athello@getmycruise.com.

Children's Privacy

GetMyCruise does not knowingly collect information from children under 13 years of age.

For minors travelling, information must be provided by a parent or legal guardian.

Third-Party Links

Our Platform may include links to external websites. GetMyCruise is not responsible for their privacy practices or content.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence.

We ensure all such transfers comply with applicable data protection laws.

Updates to This Policy

We may update this Privacy Policy from time to time.

The "Last Updated" date reflects the most recent version. Continued use of the Platform signifies acceptance of any changes.

Contact Us

For questions or concerns about this Privacy Policy, please contact:

GetMyCruise
Email:hello@getmycruise.com